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CHTA HIGHLIGHTS THE BIGGEST TAKEAWAYS FROM CHIEF 2025, SIGNALING A NEW ERA FOR CARIBBEAN HOSPITALITY.

~Climate resilience, smart sourcing, digital innovation and workforce evolution emerge as top priorities; CHIEF 2026 scheduled for November 16–19, 2026~


Barbados:---  The Caribbean Hotel & Tourism Association (CHTA) today shared the leading insights emerging from the 2025 Caribbean Hospitality Industry Exchange Forum (CHIEF), which recently took place in Barbados. CHTA also announced that CHIEF 2026 will be held November 16–18, 2026, running concurrently with Taste of the Caribbean. The annual event brought together hotel executives, policy makers and tourism partners from across the region to examine the strategies reshaping Caribbean hospitality and the operational shifts required for long-term resilience and competitiveness.

CHTA President Sanovnik Destang opened the program by acknowledging the region’s achievements while urging greater focus on innovation, resilience and preparedness for Small Island Developing States.

“CHIEF 2025 underscored that Caribbean tourism is entering a new era – one where innovation, resilience and people-first leadership are no longer optional, but essential. Our region is navigating a disrupted world with purpose, strengthening our linkages, accelerating digital adoption and preparing our workforce for the future. Even as we confront the realities of the climate emergency, the Caribbean continues to lead with action, collaboration and the unshakeable spirit that defines who we are,” said Destang.

Building on forum discussions, several clear themes emerged as priorities for the industry.

Top Takeaways From CHIEF 2025

The Climate Emergency Has Become a Business Priority

Climate resilience emerged as one of the region’s most urgent priorities, with a key takeaway that inaction carries mounting economic costs. Leaders stressed the vulnerabilities Caribbean destinations face and highlighted the importance of sustainability frameworks that protect both communities and the tourism workforce. The broader insight: resilience planning is no longer just an environmental imperative, it is a critical business strategy for long-term continuity.

Smart Sourcing Could Significantly Reduce Regional Costs

Smart sourcing and regional linkages emerged as a major theme, highlighting a clear takeaway: diversifying supply sources and strengthening local manufacturing can significantly reduce operating costs across the Caribbean. Expanding agri-based industries, exploring alternative sourcing models and boosting intra-regional production also helps reduce shipping dependence and stabilize hotel operations. CHTA’s linkages work supports this shift by connecting members with regional suppliers and service partners, helping keep more tourism spend within the Caribbean while strengthening operational resilience and economic impact across member destinations.

Digital Transformation Is Accelerating Across Caribbean Hospitality
Technology emerged as a key driver of competitiveness, with digital tools rapidly transforming hotel operations across the Caribbean. The takeaway: AI, automation and integrated data platforms can streamline both guest-facing services and back-of-house operations, reducing labor strain, improving service delivery and boosting profitability. CHTA continues to support members on this journey through resources such as its partnership with GAIN, the second edition of its Artificial Intelligence Transformation Guide for Caribbean Tourism, and educational tools made available through its collaboration with the Hospitality Financial and Technology Professionals (HFTP), all designed to help hotels adopt technology effectively and responsibly.

Cybersecurity also stood out as a critical concern. Industry leaders emphasized that increased digital dependence creates real vulnerabilities, with high-profile breaches – such as the 2023 Las Vegas MGM ransomware attack, which cost nearly $100 million – illustrating the stakes. The broader message: investing in robust technology strategies and safeguards is now essential for operational resilience and long-term success.

Direct Bookings and Digital Marketing Continue to Play a Meaningful Role in the Business Funnel

CHIEF referenced direct booking strategy as an important channel for driving business, with digital marketing and revenue leaders emphasizing the importance of optimizing websites, sharpening SEO and leveraging content-driven storytelling to strengthen hotel-owned channels. The clear takeaway: the region’s digital sophistication is accelerating, and properties that invest in smarter online strategies are seeing meaningful returns. Across the board, CHIEF reinforced that storytelling, community-driven media and consistent digital engagement are now essential pillars of the Caribbean hotel playbook.

The Workforce of the Future Requires Bold Thinking

Labor emerged as a major theme, with conversations pushing leaders to rethink traditional work structures and explore forward-looking models, including options like a four-day work week that could help attract and retain talent. The key takeaway: hotels willing to experiment with flexibility and modern workplace design may gain a competitive edge in morale, retention and productivity.
Another strong message centered on long-term talent investment. Across multiple discussions, industry leaders underscored the importance of turning staff into true stakeholders through ongoing training, leadership development and intentional culture building. The overarching takeaway was clear: people strategy is now as critical as revenue strategy in shaping a resilient, future-ready workforce.

Strengthening Community and Cultural Alignment

CHIEF reinforced a rising industry priority: delivering more authentic, locally rooted guest experiences. A key takeaway was that hotels can differentiate themselves by integrating culture in meaningful ways — from partnering with local artisans and farmers to supporting community initiatives that reflect each island’s identity.

Leaders emphasized that purpose-driven, community-aligned tourism isn’t just a feel-good strategy; it deepens guest connection, strengthens local economies, and helps ensure that the Caribbean’s distinct cultural heritage remains central to its global appeal.

Personalization Is Becoming Even More Critical in the Age of AI

CHIEF discussions underscored a crucial industry tension: as AI and automation reshape hotel operations, travelers are simultaneously seeking more personalized, human-centered experiences. The key takeaway was clear — technology should streamline processes behind the scenes while empowering staff to deliver the warm, authentic service that distinguishes Caribbean hospitality.

Leaders emphasized that the real competitive advantage lies in striking the right balance: using digital tools to enhance guest engagement, not replace the personal touch guests value most.

CHIEF Partners

CHIEF 2025 was made possible thanks to the following partners, Platinum: ABA Global Marketing, GAIN Advisor Hovr, Inter-American Development Bank, Interval International, Lubeco, Mastercard and Wyndham Grand Barbados Sam Lord’s Castle All-Inclusive Resort; Gold Partners: My Booking Rewards, taConnect; Supporting Partners: Maestro and the Anything Group; Baseline Partners: Alliants, P+O Cruises; Media Partner: Breaking Travel News. Partnerships for CHIEF 2026 are also open to those interested here.

For more information and highlights from the event, visit www.CHTACHIEF.com.


MP Ottley writes letter urging government and NV GEBE to consider suspending disconnections for holiday season.

omarottley03042025PHILIPSBURG:---  Member of Parliament and Leader of the United People’s Party (UPP), Omar E.C. Ottley, has officially written to the Government of St. Maarten and the management of NV GEBE, urging them to suspend all electricity disconnections and to reconnect households for the Christmas holiday season, and to reconnect households currently without service.
In his formal communication, MP Ottley highlighted that the Christmas season represents a time of unity, generosity, and compassion, values he believes must guide national decision-making during a period of unprecedented hardship for many families on the island. The MP referenced the approach taken by the Government of Curaçao in 2024, where authorities suspended disconnections to ensure that no resident was left without electricity during the festive season.
According to Ottley, St. Maarten has endured two extremely challenging years marked by rising food prices, increased energy costs, and ongoing economic pressures that have tested the resilience of households across the island. “Many families are simply struggling to stay afloat,” the MP emphasized. “This is a time when loved ones gather together, when children look forward to the joy of the holidays, and when our community should be a source of comfort, not additional stress.”
MP Ottley stressed that electricity is no longer a luxury, but an essential service tied to health, safety, and dignity. He stated that leaving families in darkness during the Christmas holidays would compound emotional and financial burdens already weighing heavily on residents. “No mother should have to worry about preparing Christmas dinner without power. No child should go to bed on Christmas Eve in the dark. No elder should have to endure the season without the basic comfort of electricity,” the MP wrote. The letter urges the authorities to consider the collective moral responsibility to protect the most vulnerable during the island’s most cherished time of year
“This is not about politics,” MP Ottley stated. “This is about humanity. It is about ensuring that our people can experience the warmth of Christmas despite the global and local economic challenges. I am asking the Government and NV GEBE to stand with the people, to recognize their struggles, and to give them the gift of dignity and comfort this holiday season.”
MP Ottley said the true spirit of Christmas lies in compassion and expressed hope that the Government and NV GEBE will respond promptly and positively to the request, ensuring that no family enters Christmas, or the New Year, without light.
“Let us choose empathy. Let us choose community. Let us choose to light up every home on St. Maarten this Christmas,” stated MP Ottley.

Minister of VROMI Announces Completion of Comprehensive Housing Policy and Committee for Reactivation of Mortgage Guarantee Fund.

patrice10122025PHILIPSBURG:--- The Minister of Public Housing, Spatial Planning, Environment and Infrastructure (VROMI) is pleased to announce the completion of Sint Maarten's comprehensive Housing Policy 2025-2035. This milestone represents a significant step forward in addressing the country's housing challenges and ensuring adequate housing for all Sint Maarteners. The announcement comes on the heels of the Government’s purchase of the totality of Belvedere Remainder, comprising 288,402 square meters.
The Housing Policy, developed over the course of 2024-2025 with support from the National Recovery Program Bureau, establishes a clear vision: "Adequate housing for all Sint Maarteners in all stages of their lives." The final draft was delivered to the Ministry on Friday, December 5th, 2025.
The policy addresses critical housing market challenges, including:
• Growing demand driven by population growth and short-term rental investments
• High housing costs relative to average incomes
• Limited available land for development
• The need for social and affordable housing options
"This Housing Policy represents a realistic and feasible roadmap for transforming our housing market," stated the Minister of VROMI. "It acknowledges both our challenges and opportunities and provides concrete actions to ensure every Sint Maartener has access to adequate, safe, and affordable housing."
The policy sets a target of building at least 1,200 new dwellings over the next 10 years, structured as follows:
• 400 social housing units (minimum 40 annually), with at least 50% designated for elderly or vulnerable populations
• 500 affordable housing units (minimum 50 annually), accessible to those earning the median income
• 300 free market units (maximum 30 annually)
At least 70% of new construction will focus on densification through property division, multi-floor buildings, the transformation of existing structures, and the better use of the current housing stock.
Reactivating the Mortgage Guarantee Fund
In parallel with the Housing Policy, the Minister announces the reactivation of Sint Maarten's Mortgage Guarantee Fund, originally established in 2000. This fund will provide crucial support to first-time homebuyers who face market barriers to homeownership. During its brief original operation, the fund successfully issued guarantees to first-time buyers, with zero defaults recorded.
A committee has been appointed to reactivate the Fund, comprising:
• Mr. Ronald Halman – Member of the original fund and experienced mortgage financier
• Mr. Christian Grannum – Financial and Operational Expert
• Ms. Raitza Naraine – Head of VROMI Policy Department and Project Focal Point
The committee was convened in January 2025 and submitted a workplan in August to the Minister of VROMI, identifying key interventions for the reactivation of the fund.
The Minister will formally submit the Housing Policy to Parliament, requesting a meeting for Q1 2026 to present a comprehensive implementation agenda.
"A healthy housing market cannot be achieved by the government alone," emphasized the VROMI Minister, Patrice Gumbs. "Success requires collaboration among all stakeholders – residents, developers, financial institutions, other ministries, and our community partners. VROMI will serve as the linking pin, bringing parties together to achieve our shared goals."
The policy calls for establishing an inter-ministerial working group including representatives from VSA (Public Health, Social Development, and Labor), TEATT (Tourism, Economic Affairs, Transport, and Telecommunication), and Finance, among others.
The Housing Policy represents more than a document – it is a commitment to every Sint Maartener's right to adequate housing. By combining realistic targets, innovative financing mechanisms like the Mortgage Guarantee Fund, clear regulatory frameworks, and genuine stakeholder collaboration, Sint Maarten is positioned to transform its housing market over the next decade.
"Every additional adequate home brings us closer to our goal," concluded the Minister. "With this policy and the reactivation of the Mortgage Guarantee Fund, we're not just planning – we're building Sint Maarten's future."

Top 1 Toys and Premier Supplies Bring Christmas Cheer to Sister Magda Primary School Students.

top1toys10122025PHILIPSBURG:--- Top 1 Toys, locally owned and operated, provider of children’s toys, (board) games and educational materials for all age groups, in collaboration with Premier Supplies, a provider of variety of paints for different industries, electrical, plumbing and tools, also established on Sint Maarten, collaborated to bring tokens of Christmas gifts to the students of Sister Magda Primary School.
Ms. Nina Williams, owner of Top 1 Toys: “Top 1 Toys has always remained in support of initiatives that support the well-being of our community, and in particular, our students. We have been operating since 2015, started under “Intertoys” and then transitioned to “Top 1 Toys”. We support education and the institutions that form part of educating our students. Through their parents, students have formed an integral part as contributors to the continued success of our business throughout the past 10 years of our existence. We were approached to be a contributing partner in Sister Magda School’s desire to present a Christmas gift token to their students. And there, the planning began to select items from our store. We are pleased to have collaborated with Premier Supplies, which co-sponsored this initiative.

The Managing Director of Premier Supplies, Mr. Dawkins, said, “While Premier Supplies is not a provider of children’s toys and related educational materials, we understand the dynamics of community togetherness and bringing Christmas cheer to students. When approached by Mr. Challenger to be part of this project, we accepted from the onset. We, too, are pleased to work with the Top 1 Toys Management Team in support of Sister Magda Primary School, and bring smiles of joy to the students. Many of our clients are parents, and coming together for our children is the way to go, and what better time to do this than during the Christmas season?
On the 5th of December, Santa paid a visit to the school, providing Top 1 Toys - gift tokens and good cheer to the children in the person of Mr. Jimmy Challenger. The School Manager, Ms. Kavita Ganput, stated: “We remain very appreciative of the contributions made by both businesses, Top 1 Toys and Premier Supplies, to make this initiative possible on such short notice. Without the business community on the side of Education, many projects and general educational activities would not be possible. It takes a community to build the positive development of each and every child. We also thank Mr. Jimmy Challenger, who has been a part of our school’s Parent Reading Program, for his assistance in introducing our school’s initiative to the two businesses and simply being in support of the process to achieve our school’s goal to bringing cheer to our students.”

Centrale Bank van Curaçao en Sint Maarten Announces a New Bond Issue on Behalf of the Government of the Country of Curaçao.

WILLEMSTAD/PHILIPSBURG:--- On Thursday, December 18, 2025, the Centrale Bank van Curaçao en Sint Maarten (CBCS) will issue a new bond loan on behalf of the country of Curaçao. The bond, which has a maturity of 30 years, is valued at XCG 115,700,000. The interest rate is based on the Dutch yield curve as per December 11, 2025. On November 24, the indicative interest rate for loans with a 30-year maturity was 3.479%. The bond will be repaid annually, beginning on December 18, 2026.
The subscription period for the Dutch State Treasury Agency (DSTA) opens on Thursday, December 11, 2025. Then, until Monday, December 15, 2025, at 12:00 p.m., the public may subscribe to this bond issue through the commercial banks in Curaçao and Sint Maarten. Subscriptions will take place according to the tender system in which parties indicate the amount and the price at which they wish to participate in the loan, thereby specifying their desired yield.
After the subscription period closes, the CBCS will announce the issue price. Those who subscribed at a price higher than the issue price will receive full allocation. Those who subscribed at an equal price will receive the remaining amount of the issue.
Subscription forms can be downloaded from our website at:
https://www.centralbank.cw/functions/market-operations-payments/capital-markets/government-loans-curacao
Willemstad, December 10, 2025
CENTRALE BANK VAN CURAÇAO EN SINT MAARTEN


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