PHILIPSBURG:--- NV GEBE hereby updates the general public regarding the unplanned outage that occurred on Wednesday, November 26, 2025, around 5:00 PM. The outage was the result of a contractor accidentally damaging one of our underground cables during excavation works in the Cole Bay area. This incident caused several districts to experience a loss of electricity.
Power was restored to most affected areas shortly after the outage. However, sections of Cole Bay continued to experience service interruptions into the early hours of the morning while our technical teams worked diligently throughout the night to complete the necessary repairs.
NV GEBE sincerely apologizes for the inconvenience caused and assures the community that this situation occurred due to circumstances beyond our control.
We take this opportunity to remind all contractors and individuals planning any digging or excavation works to please contact NV GEBE prior to commencing such activities. Kindly call 546-1100 and request to speak with the Distribution Department for proper guidance and verification of underground infrastructure. This precaution helps prevent damage, costly delays, and service interruptions.
We thank the community of Cole Bay for your patience and understanding as our team worked throughout the night to restore power to your area.
