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TELEM main office closes at noon on Thursday due to positive COVID-19.


Dear Valued Customers,
Please be informed that due to one of our staff members testing positive for COVID-19 and out an abundance of caution, our Main Branch will be closing at 12:00 PM today. As it is our responsibility to ensure that everyone is safe, including our community, we will be testing our staff members and sanitizing the building.
Our Simpson Bay branch and Help Desk will remain open for regular business hours.
TelEm Group

Division of Inspection ECYS “Temporary adjustment to truancy-related requests”

Please be informed that due to staffing challenges at DIV (General Affairs), the Inspectorate has decided to make the following adjustments (effective Feb 1, 2021) to truancy-related request processes:


When a child will be absent from both face-to-face classes as well as online classes, the parent/guardian must request an exemption. Exemption requests can be made for the following reasons:

  • medical appointments in connection with SZV,
  • Immigration matters
  • Educational, Cultural, Sport
  • Relocation
  • Personal Matters.

To apply for an exemption for any of the aforementioned reasons, parents/guardians must make contact with their child’s school to request an exemption form. The school will issue a stamped and signed exemption form to be submitted to the Division of Inspection for approval.

Documents needed to support an exemption request are:

  • copy of the parent’s/guardian’s valid passport/ID
  • copy of student’s valid passport / ID,
  • Flight reservation (please do not purchase tickets until the exemption request has been approved by the Division of Inspection ECYS).
  • Invitation/death certificate/obituary or any other documentation supporting the reason for the request

Once all documentation has been received from the school in good order at the Division of Inspection ECYS, the request will be processed and the response will be e-mailed back to the school to be delivered to the parent/guardian).

DEVIATION (from face-to-face learning to online learning)

When a family is faced with an extraordinary challenge during the COVID-19 pandemic, and their child is unable to attend school face-to-face but has the means to follow online classes (if the school accommodates this), then parent/guardian can request a deviation.

Requests to deviate from face-to-face instruction consist of grave illness of family members, off-island medical treatment, family/medical emergencies, death/funerals off-island, quarantine/isolation etc. This option is for extraordinary circumstances ONLY and is a temporary option being offered during the COVID-19 pandemic and will remain in effect from February 1, 2021, to June 30, 2021.

Parents/Guardians can request a deviation, to temporarily switch to online classes, by writing a letter of request to their child’s school. This request must clearly explain the reason(s) for the deviation. The school will consult with its school board and the Division of Inspection ECYS before making a decision.

Once a decision is made, the school will communicate this to the parent/guardian. Kindly note that the requirements on the parent’s/guardian’s end may differ per school board as they are the competent authority in this matter.


Compulsory education is in effect and all children ages 4-18 MUST be in school. Any student who is absent from school will be considered as “Truant” and the school is responsible for reporting truant cases to the Division of Inspection. This process is called “an intervention.” The Division of Inspection will attempt to make contact with the parent/guardian of the truant student.

During the COVID-19 pandemic, Truancy Officers will not be conducting any home visits to locate truant students until further notice. All attempts to locate/contact parents guardians and students will be made via email and or phone call. All unreachable/unsuccessful cases that are considered “extreme” will be turned over to the Public Prosecutor’s office for further handling.

Office OperationThe Division of Inspection will not be receiving in-person requests at the office until further notice. All requests must be done electronically via the school. All responses are sent electronically to the school. In the event of emergency cases, appointments will be made.


Public Notice


The Division of Study Financing hereby informs the public that:

The application period for study financing from the Government of St.Maarten for the scholastic year 2021/2022 will end on Friday, February 12, 2021.

To apply:

  • The applicant must first request a crib number from the Tax Inspectorate
  • Go to or
  • Review the 2021 Study Financing Priority List
  • Read the terms, conditions, and criteria for study financing or
  • View videos of the study financing webinars posted on our Facebook page
  • Fill in the online application form (Must create an account and verify it)
  • Upload the following required documents:
  • Proof of Dutch Nationality from the Census Office or a copy of the Passport
  • A detailed registration form from the Census office.
  • A valid health certificate as proof of good health
  • A declaration from the Inspectorate of Taxes supporting parental or personal income for 2019
  • Most recent grades/report card, transcript, or high school diploma
  • Admission letter from an educational institution
  • Upload recent passport picture

Please note that:

  • Documents must not be older than three (3) months
  • Only applications with at least six (6) of the seven (7) supporting documents will be accepted.
  • No applications will be accepted after Friday, February 12, 2021.

For information contact us via Email: This email address is being protected from spambots. You need JavaScript enabled to view it. , WhatsApp or call via Tel. +1721-5273840

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