Like many people who live on one side of the island and keep bank accounts on both sides, I inquired at the Windward Island Bank why I was no longer receiving my Speedy Deposit receipts back in the mail, as was the case before. (these deposit envelopes you fill up and drop in a box to save time).
Imagine my surprise to hear that the bank destroys them because it has become too much work to mail back. So our bank is taking it upon themselves to destroy legally required receipts without our permission or knowledge. Who gave the bank permission to destroy my source legal proof of that transaction between me and the bank? I certainly didn't, nor would I.
So why isn't there an uproar about this? Could it be people don't know? Maybe in their line of business they don't want any records? Maybe people don't care.
Well in case you do want your receipts I was politely informed that we have a month to call in to pick them up otherwise they are torn up. I wonder how many users of Speedy Deposit know about this when they use the service? It sure is not published in any of the bank's promotional material. Did I miss out receiving notification of this change in policy on unclaimed receipts? Is this the case of the bank doing as it pleases?
Being that I live on the French side, I cannot be sure if this policy applies only to non-residents or Dutch side as well. Please add a comment to Bibi's wonderful web site, so we can all know.
Concerned WIB Customer
