New Relief Program Offers Utility Bill Support in Sint Maarten.

~A Partnership for the Community: The NV GEBE & Social Services Pilot Program~

PHILIPSBURG:--- Many households face the challenge of managing monthly expenses, and utility bills can be a significant part of that financial pressure. To address this, NV GEBE and the Government of Sint Maarten's Division of Labor Affairs & Social Services have launched a joint pilot program. This one-year initiative is designed to provide direct financial relief to vulnerable members of the Sint Maarten community struggling with their utility costs.

The program, which runs from December 1, 2025, to November 30, 2026, aims to support the well-being of residents by making essential services more accessible. It establishes a coordinated framework between two key organizations to deliver meaningful assistance where it's needed most. This article will walk you through the program's objectives, who is eligible, how to apply, and the benefits it offers.

Program Goals and How It Works

The primary goal of the NV GEBE & Social Services Pilot Program is to provide financial aid to individuals and families who find it difficult to keep up with their utility payments. By easing this burden, the program helps promote stability and well-being within the community.

Assistance is provided through a straightforward voucher system. Approved applicants will receive monthly vouchers from Social Services. These vouchers have a monetary value and can be used to pay for a portion of their NV GEBE utility bill. The maximum assistance an individual can receive is XCG 250.00 per month, though the exact amount is determined based on household size and income level. When paying a bill, the recipient simply presents the voucher at any GEBE office, and its value is deducted from the total amount due.

Who is Eligible to Apply?

This program is specifically for residents of Sint Maarten who are experiencing financial hardship. To qualify, you must meet all of the following criteria:

  • You must be a private individual, not a business or other legal entity.
  • You must have an active utility account with NV GEBE registered in your name.
  • You must be a legal resident of Sint Maarten and be registered with the Civil Registry.
  • You must be an existing financial aid recipient from Social Services or be able to demonstrate a clear need for financial relief.

It's important to note that businesses, vendors, tradespeople, and sole proprietors are not eligible for this program. The relief is intended for personal, residential utility accounts only.

The Application Process: A Step-by-Step Guide

Applying for the utility relief program is managed entirely through the Division of Labor Affairs & Social Services. Following these steps will help ensure your application is processed correctly.

1. Contact Social Services

The first step is to get in touch with Social Services to request an application form and a list of the required documents. You can do this in person or by email. All inquiries about your application status should be directed to Social Services, not NV GEBE.

2. Gather Your Documentation

Submitting a complete and accurate application is crucial. You will typically be asked to provide the following documents:

  • A valid government-issued photo ID (such as a passport, driver’s license, or national ID card).
  • Your immigration or residence permit, if applicable.
  • Proof of your address (a recent utility bill or lease agreement works well).
  • Your last three months of GEBE utility bills.
  • Proof of income for your household.
  • Medical documentation if you are claiming medical hardship.

Providing false information can lead to disqualification from the program and potential legal consequences.

3. Submit Your Application

Once you have completed the form and gathered all necessary documents, submit them to Social Services. The department will then review your information to assess your eligibility. This process may include a home visit to verify your circumstances.

4. Await a Decision

Social Services has the sole authority to determine eligibility. If your application is approved, you will be notified and enrolled in the program for the next voucher distribution cycle. Keep in mind that submitting an application does not guarantee approval.

Maintaining Your Eligibility

The pilot program is designed to provide support for its entire one-year duration to those who remain eligible. To ensure the assistance continues to reach those most in need, Social Services will conduct a reassessment of every participant every two months.

During this review, you may be asked to provide updated documentation to confirm your situation has not changed. You can be removed from the program if you no longer meet the eligibility criteria, fail to provide the required documents for review, or are found to be misusing the program. Vouchers are non-transferable and cannot be exchanged for cash.

Take the Next Step

If you are struggling to pay your utility bills and believe you may qualify for this program, you are encouraged to apply. This partnership between NV GEBE and the Government of Sint Maarten is is a valuable resource for our community.

To begin the application process or to ask questions about your eligibility, please contact the Division of Labor Affairs & Social Services.

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address: Soualiga Road #1, Pond Island
  • Office Hours: Monday - Friday, 8:30 AM – 3:30 PM

Do not hesitate to reach out and see if this program can provide the support you need.