PHILIPSBURG: --- During the Council of Ministers press briefing, Minister of Public Health, Social Development, and Labor (VSA), Hon. Richinel Brug, announced the reopening of SZV’s in-person services for seniors. Starting this January, the initiative aims to ensure seniors receive the care and support they need with dignity. This decision addresses the challenges seniors face with digital systems and introduces a more efficient, user-friendly service model.
A New and Improved Service Model
SZV’s reopening represents a redesigned approach to service delivery. A centralized service hub will now offer a one-stop-shop system to simplify processes for seniors, including updating account information, addressing coverage questions, and filing claims. Key features include:
- Respectful Service: Streamlined processes to prioritize seniors’ time and dignity.
- Efficiency: Reduced wait times and centralized services in one location.
- Accessibility: A senior-friendly design for comfort and ease of use.
Bridging the Digital Divide
Recognizing the difficulties many seniors face with digital systems, Minister Brug emphasized that technology should complement, not replace, human connection. This reopening reflects a commitment to accessible and compassionate support for all seniors in St. Maarten.
SZV will announce the official reopening date soon, providing further details for seniors and families. Minister Brug assured the public that the Ministry will monitor the initiative to ensure its success. This marks a significant step toward a more inclusive healthcare system for St. Maarten’s seniors.