~ SZV celebrates the leadership of Glen A. Carty, whose 15 years of service redefined customer experience, strengthened healthcare access, and positioned the organization for a digital and sustainable future.~
PHILIPSBURG:--- Social and Health Insurances (SZV) proudly celebrates the leadership and legacy of its Director, Mr. Glen A. Carty, whose tenure concludes after 15 years of dedicated service to the people of Sint Maarten.
Mr. Carty’s leadership represents a defining chapter in SZV’s transformation into a modern, people-centered, and future-ready organization. Guided by his vision of teamwork, accountability, and innovation, SZV has become a regional model of digital progress and service excellence.
“For me, leadership has always been about people,” said Mr. Carty. “What we have accomplished is the result of collective effort, shared purpose, and the belief that progress must always begin with people.”
Under his direction, SZV achieved major milestones driven by digital transformation and innovation. The launch and enhancement of the Employer Portal, MySZV portal, and HECINA Health Provider portal modernized access, transparency, and service efficiency for citizens, employers, and healthcare partners alike.
Mr. Carty championed modernization not as a goal but as a way to empower citizens and strengthen trust in public services. His focus on technology, data-driven decision-making, and transparency improved efficiency and reinforced accountability across the organization.
Equally impactful was his dedication to improving healthcare access, affordability, and sustainability. Through cost-management strategies, regional partnerships, and preventive care programs, SZV expanded access to essential and specialized medical services.
The E-Health Program is one of the key initiatives introduced under his leadership, expanding digital links between SZV and healthcare providers, allowing faster, more secure sharing of medical information and more coordinated, data-driven decisions that enhance patient access and care quality.
Similarly, the Lifestyle Interventions Pilot Project promotes healthier living and prevention among residents managing non-communicable diseases such as diabetes, hypertension, and heart disease, conditions that continue to drive the need for long-term care and rising healthcare costs. Both initiatives reflect Mr. Carty’s belief that sustainable healthcare begins with empowering individuals and using innovation to strengthen the systems that support them.
Throughout his tenure, Mr. Carty has consistently and openly highlighted the structural challenges behind the financial sustainability of Sint Maarten’s healthcare system. He cautioned that the country’s current base of compliant, premium-paying residents is too small to generate the revenues needed to finance the level of healthcare that the population requires and deserves. He also underscored the combined impact of rising global healthcare costs, the increasing number of persons living with chronic diseases, outdated laws, limited local medical specialties, and the resulting dependence on overseas treatment, all of which place significant strain on the system.
“This challenge is not new, and I have spoken about it often,” said Mr. Carty. “The truth is, Sint Maarten’s social insurance model cannot sustain itself on the current contributor base. Too few are contributing to support the growing healthcare demands of our population. But the solution lies not in blame, rather in bold, collective reform. Government, social partners, and institutions must come together to modernize our laws and financing structures, ensuring that access to quality and affordable care is never jeopardized.”
He emphasized that meaningful reform requires courage, leadership, and collaboration across all levels of society. “This is a national challenge that requires all of us; government, employers, healthcare professionals, and citizens to act. We must work together to safeguard the future of healthcare for generations to come.”
Within SZV, Mr. Carty led a cultural transformation rooted in teamwork, transparency, and professional growth. He empowered employees to embrace innovation and service excellence, creating a workforce grounded in compassion and accountability.
“None of this would have been possible without the dedication and heart of the SZV team,” he reflected. “Every milestone was achieved together, through professionalism, integrity, and the shared belief in the power of service.”
The Management and Staff of SZV extend heartfelt appreciation to Mr. Carty for his visionary leadership, transformative contributions, and commitment to the people of Sint Maarten. His legacy of courage, service, and innovation will continue to guide SZV’s Beyond 3.0 journey toward a more connected, transparent, and people-first organization.
SZV Press Release.
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